Frequently Asked Questions

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Where can I collect my holds?

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Holds awaiting collection can be found:

  • on the ‘holds shelves’ just past the Help Desk on the main entrance level of Hartley Library 
  • in the holds cupboard next to the help desk at the Library & Learning Commons
  • at the Loans Desk at the NOL, Health Services & WSA Libraries

We also inform you of this in the e-mail we send once the item is available. The item needs to be collected within 3 days of receiving the email otherwise it goes to the next reader or is returned to the library shelves.